How to retreive lost MTN SIM card

Visit the website www.mtnonline.com/product/welcomeback.asp to fill out your new SIM information.You will need to provide the following personal information to process your SIM Swap. 1. First name and last name 2. Date of birth 3. An alternative contact number 4. Information on the old line a. What was the old telephone number of the SIM you lost b. Was it stolen,or lost or damaged? c. Line ownership verification(three frequently dialed numbers;how much airtime you loaded on your last recharge) 5. And finally,information on the line used for the swap(phone number of the new line) and after this your MTN SIM card will be activated within 24 hours,then you put your NEW SIM and you are ready to go